DISPATCH AND DELIVERY
We deliver throughout all of the UK. We aim to dispatch all of our orders within 1-2 working days from when you place your order. However, it may take us up to 4 working days for products printed to order or events outside of our control.
After dispatch, standard delivery aims to deliver within 2-3 working days. For more urgent orders please select First Class delivery which aims to deliver the next working day.
If you spend over £35 then we will be happy to pay the postage cost for you! (Standard delivery only.)
We post most items through Royal Mail at the cost of £3.75 for parcels (weighing up to 1720 grams). However, if you simply want to order one of our cards then we can post up to 4 of them in a letter for only £1.
Heavier boxes will be posted via Hermes and will cost £6.99 (weighing up to 4720 grams). For even bulkier boxes, we charge £8.75 (weighing up to 9720 grams). For anything heavier than that, we charge a flat rate of £10.99. However, don’t forget that if you spend over £35, we will foot the bill!
FIRST CLASS DELIVERY
For first class Royal Mail delivery, we charge £6.40 for parcels (weighing up to 1720 grams) and £1.10 for up to 4 cards in a letter.
Heavier boxes will be posted through Hermes as above and therefore do not have the option for First Class delivery. Don’t forget you get free delivery on all purchases over £35!
If you or your pet are not satisfied with your product(s) then please do not hesitate to contact us within 7 days of receiving your order by email at [email protected]